“Jackie told us that Travis Air Force Base phoned soon after 9/11, asking for records related to the possible use of a Berkeley Public computer to attempt to hack into their system. The call was refered to her, the director. When she told them a subpoena was needed they pointed out that their need for this information was critical. She said that she wanted to help them as much as she could and that a subpoena was required. She also told them how little information they have about their users. They did not come back with the subpoena.
At Berkely Public, they ‘erase the servers’ every night and shred the paper signup sheets. Circulation records are deleted as soon as material is checked in. (No time lag as we have)” [Retrofitted Librarian by way of The Shifted Librarian]